Email Question Form     Send us your questions - you'll have a response within 24 hours, or the next business day.                   If you are requesting information about your library account, be sure to include your library card barcode number.     Please include as much info as possible, such as how much info you need, other sources you've checked, and so on. We provide information on a wide range of subjects via email, telephone, chat and in person. We reserve the right to refer residents outside West Vancouver to their local library, where appropriate. Certain restrictions will apply to licensed databases for non-library card holders.       The information you send to the West Vancouver Memorial Library on this form will only be used by authorized staff for the purpose of responding to your question. Email messages sent over the Internet are not secure and may be read by a third party who intercepts the communication. If you are concerned about sending your personal information over email, we suggest you contact us by phone, in person, or by chat. WVML Privacy Policy