West Vancouver Memorial Library



	Loans & Renewals

Pay Charges Online

Pay any library charge over $5.00 by Visa, Mastercard, or American Express. Just log in to Your Account. Click on Unpaid Fines & Bills, and then click on Pay Online. Personal and credit card information is protected by SSL.

Loan Limits

You may have up to 50 items checked out on your library card at any given time. Please remember, you are responsible for material checked out on your card.

Loan Periods, Renewal Limits and Overdue Charges

ITEM	LOAN PERIOD	RENEWALS	DAILY FINE	MAXIMUM FINE
Adult Books	21 days	2	35 ¢	$10.00
Adult New Books	14 days	1	50 ¢	$10.00
Adult Magazines	7 days	1	35 ¢	$5.00
Adult DVDs	7 days	1	35 ¢	$10.00
Quick Flick DVDs	3 days	0	$1.00	$20.00
Kindles	21 days	1	$1.00	$20.00
Adult Videos/CDs/CD ROMs	21 days	1	35 ¢	$10.00
Adult Puzzles	21 days	1	35 ¢	$10.00
Youth Books	21 days	2	10 ¢	$3.00
Youth Magazines	7 days	1	10 ¢	$3.00
Youth DVDs	7 days	1	35 ¢	$10.00
Youth Videos/CDs/CD ROMs/Cassettes	21 days	1	35 ¢	$10.00
Youth bags	21 days	1	35 ¢	$10.00

Holiday Loans: Patrons are allowed a six week holiday loan. This applies to all materials except 14 day books, DVDs, magazines, videos that are part of a series, and TOEFL items. If you would like a holiday loan, please let the staff member at the circulation desk know when you are checking the materials out.

Questions?If you have questions about overdue charges or lost items please visit or call the Registration Desk at 604-925-7404.

Email Notification

If you would like to receive library notices by email instead of by telephone, go to Your Account and click on Modify Email. We will email you when:

your requests are ready for pickup
you have an overdue item
items you have checked out will soon be due

Are you using a spam blocker? If so, to ensure that you receive our email notices, please be sure to add milcretd@wvmlib.westvanlibrary.ca to your list of pre-approved senders.

Requests (Holds)

If would like to have an item held for you, you may Request it while you are looking at the record for that item in the Library Catalogue. There is a .50 charge for each request, and an additional $1.00 will be charged for holds not picked up. We will notify you by phone (or by email if you have given us your email address). You have 7 days in which to pick up your requested item.

You can view, cancel, and even "freeze" your holds if you are going on vacation, by going to Your Account, and clicking on the line that tells you how many Requests you have.

We are always happy to place requests for you over the phone. Just have your library card number ready and give us a call at 604 925-7403.

How to Renew

Online Go to Your Account, click on Items Checked Out, and select items you wish to renew.

By Phone Call 604.925.7409 and have your library card ready.

In Person Bring the items and your library card to the check out desk.

Using Other Libraries

Agreements between West Vancouver Memorial Library and seventeen member libraries makes it possible for you to use any of the 78 branch InterLINK locations - FREE.

With the exception of Kindles, you may return all InterLINK materials to any InterLINK library by the due-date, but they are not cleared from your record until they reach the lending library. Read more about InterLink.

Interlibrary Loans

The Library can borrow books from other libraries on your behalf.

When borrowing books from another library, the loan period is 14 or 28 days, depending on the lending library’s terms.

It is not possible to renew Interlibrary Loans. Overdue charges are 35 ¢ per day. There will be a charge of $1.00 for Interlibrary Loans that are not picked up.

Lost or Damaged Items

Lost items will be charged at full replacement cost plus a handling fee. A cost assessment will be made for damaged items.

Unpaid Charges

Privileges will be suspended temporarily when a patron: owes $10.00 more; has any charge unpaid for 3 months; has any item overdue more than 45 days.

WVML Privacy Policy